Privacy Policy.

Introduction

Classic Cleaners LLC (“Classic Cleaners,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy applies to information collected through classiccleaningjax.com, our online forms, telephone and text communications, advertising campaigns and other interactions relating to our cleaning services.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with Classic Cleaners LLC.

Information You Provide Directly

• Name
• Telephone number
• Email address
• Service address or general service location
• Type of cleaning service requested
• Preferred date, schedule or service details
• Information included in messages, quote requests or form submissions
• Communications you send to us by telephone, text message or website form

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically by our website and service providers. This may include:

• IP address
• Browser and device type
• Operating system
• Approximate geographic area derived from an IP address
• Pages viewed and interactions with the website
• Referral source
• Date and time of visits
• Advertising and conversion information
• Cookie and similar technology identifiers

How We Use Your Information

We may use information collected through our website and communications for legitimate business purposes including:

• Responding to inquiries and quote requests
• Contacting you about requested cleaning services
• Scheduling and providing cleaning services
• Providing customer support
• Communicating changes, confirmations or service information
• Operating, maintaining and improving our website
• Understanding how visitors use our website
• Measuring advertising and marketing performance
• Preventing fraud, misuse or security incidents
• Maintaining business and transaction records
• Complying with applicable laws, regulations and legal obligations

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.

Cookies & Tracking Technologies

Our website and third-party service providers may use cookies, tags, pixels and similar technologies to operate the website, understand website activity and measure advertising performance.

These technologies may help us understand whether a visitor arrived through an advertisement, which pages were viewed, whether a form was submitted or whether another website action resulted from an advertising campaign.

Depending on your browser and device settings, you may be able to block, restrict or delete cookies. Disabling certain cookies may affect some website functionality.

Where consent is required by applicable law, tracking technologies will be used in accordance with the visitor's applicable consent choices.

Google Advertising & Measurement

Classic Cleaners LLC may use Google advertising and measurement services, including Google Ads and related conversion measurement technologies, to understand advertising performance and determine whether website interactions result from our advertisements.

Information associated with an advertising interaction may be processed by Google on our behalf for measurement, reporting, security, fraud prevention and advertising-related services.

Conversion Tracking

We may measure actions such as quote requests, form submissions, telephone interactions and other conversions associated with advertising campaigns.

Enhanced Conversion Measurement

If enhanced conversion measurement is enabled, certain first-party information voluntarily provided by a customer, such as an email address, telephone number, name or address, may be securely transformed using hashing before being transmitted to Google for advertising measurement purposes.

Such information is used for measurement and attribution in accordance with Google's applicable terms, privacy practices and customer data policies.

Advertising Partners

We may disclose limited information to advertising and measurement service providers when necessary to measure advertising performance, understand conversions, prevent fraud or provide related services on our behalf.

How We Share Information

Classic Cleaners LLC does not sell personal information for monetary consideration.

We may disclose information when reasonably necessary to the following categories of recipients:

• Website hosting and technology providers
• Website form and communication providers
• Email and messaging service providers
• Advertising and analytics providers
• Conversion measurement providers
• Business software and service providers
• Professional advisers when reasonably necessary
• Government authorities when disclosure is legally required

Service providers are expected to process information only as necessary to perform services on our behalf and subject to their applicable contractual, legal and security obligations.

Business Transfers

If Classic Cleaners LLC is involved in a merger, acquisition, financing, restructuring or sale of some or all of its business, information may be transferred as part of that transaction where permitted by law.

Telephone Calls & Text Messages

If you call, text or provide your telephone number when requesting information or services, Classic Cleaners LLC may use that number to respond to your inquiry, provide quotes, communicate regarding scheduling and provide service-related information.

If you separately consent to receive marketing or promotional text messages, message frequency may vary and message and data rates may apply. Where applicable, you may reply STOP to opt out of marketing text messages and HELP for assistance.

Consent to receive promotional text messages is not a condition of purchasing cleaning services.

We may use service providers that support delivery of messages, customer communications or related technical functions, but only as reasonably necessary to provide those services.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, responding to customers, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the customer relationship and applicable legal, accounting or business requirements.

Information that is no longer reasonably necessary may be deleted, anonymized or securely disposed of.

Data Security

Classic Cleaners LLC uses reasonable administrative, technical and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, misuse or loss.

Our website uses secure HTTPS connections for transmitting website information. We also take reasonable steps to limit access to information to persons and service providers that require access for legitimate business purposes.

No internet transmission, storage system or security measure can guarantee absolute security. Accordingly, we cannot guarantee that unauthorized access or disclosure will never occur.

If a data security incident occurs, Classic Cleaners LLC will evaluate and address the incident in accordance with applicable notification and data-security requirements.

Your Privacy Choices & Rights

Depending on where you live and which privacy laws apply, you may have rights regarding personal information maintained about you.

Where applicable, these rights may include the ability to:

• Request confirmation that we maintain personal information about you
• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request a portable copy of eligible information
• Object to or opt out of certain processing where applicable
• Withdraw consent when processing is based on consent

We may need to verify your identity before completing certain privacy requests. We may also retain information where retention is permitted or required by law.

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

Florida Residents

Classic Cleaners LLC is based in Florida and provides services primarily in Jacksonville, Orange Park and nearby areas.

We maintain reasonable practices relating to the collection, security and use of customer information and will respond to applicable legal obligations relating to personal information and security incidents.

Florida Information Protection Requirements

Florida law contains requirements relating to the protection of certain personal information and notification following qualifying data security breaches. We intend to handle applicable security incidents in accordance with those requirements.

Florida Digital Privacy Rights

Florida also maintains privacy requirements applicable to certain qualifying businesses and data controllers. Because legal applicability depends on statutory definitions, business size, revenue, processing activities and other factors, certain rights or requirements may apply only when the applicable statutory criteria are satisfied.

Regardless of whether a specific Florida consumer privacy statute applies to a particular request, you may contact us regarding access, correction or deletion of information and we will review the request in good faith and in accordance with applicable law.

Children's Privacy

Our website and cleaning services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we become aware that such information was collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites & Services

Our website may contain links, embedded content, review widgets, maps, advertising technologies or other functionality provided by third parties.

These third parties may process information according to their own privacy policies, terms and practices. Classic Cleaners LLC does not control the privacy practices of independent third-party websites or platforms.

We encourage users to review the privacy information provided by third-party services they choose to use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, advertising practices or legal obligations.

When the policy is materially updated, the effective date displayed at the top of this page will be revised.

We encourage visitors to review this page periodically for the most current information about our privacy practices.